Terms of service

Last Updated: August 20, 2026

Welcome to ToeStride. These Terms of Service govern your access to and use of our website, products, and services.

Throughout these Terms, the terms “we,” “us,” and “our” refer to ToeStride. By accessing our website or purchasing from us, you agree to these Terms of Service and all applicable laws and regulations.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian where required by law.

You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not transmit viruses, malicious code, or other material designed to interfere with the operation or security of our website.

2. General Conditions

We reserve the right to refuse service, cancel transactions, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, misuse, violation of these Terms, or unlawful activity.

We may update, modify, suspend, or discontinue portions of our website or services when reasonably necessary.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, specifications, colors, sizes, and other information accurately.

However, product colors and appearance may vary slightly depending on your device, monitor settings, lighting conditions, manufacturing variations, or other factors.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information when necessary.

4. Prices and Payments

Prices displayed on our website are subject to change without notice.

The total amount payable will be displayed during checkout before you complete your purchase. Applicable taxes, duties, or other charges will be handled as disclosed during checkout or as required by applicable law.

You agree to provide current, complete, and accurate billing, payment, and contact information when placing an order.

5. Orders

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

  • Pricing or product information errors.
  • Suspected fraudulent or unauthorized transactions.
  • Product availability issues.
  • Payment authorization problems.
  • Violations of these Terms.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Shipping and Delivery

ToeStride provides free worldwide shipping on eligible orders.

Our estimated delivery time is 7–10 days. Delivery estimates are provided in good faith and may be affected by circumstances outside our reasonable control, including customs processing, carrier disruptions, severe weather, public holidays, transportation delays, or incorrect delivery information.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery under our Return & Refund Policy.

We offer free eligible returns and refunds in accordance with the conditions stated in that policy.

8. Accuracy of Account and Order Information

You agree to provide accurate and complete information for all purchases made through our store.

You are responsible for ensuring that your shipping address, email address, telephone number, and other order details are correct before completing your purchase.

Please contact us promptly if you discover an error.

9. Third-Party Services

Our website may use or provide access to third-party services, including payment processors, shipping providers, analytics providers, and e-commerce technology services.

Your use of certain third-party services may also be subject to their respective terms and policies.

10. Intellectual Property

Unless otherwise stated, the content made available through the ToeStride website—including branding, graphics, text, layouts, photographs, and original website materials—is owned by or licensed to ToeStride and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit protected content without authorization from the applicable rights holder.

11. Prohibited Uses

You may not use our website:

  • For unlawful or fraudulent purposes.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To transmit malicious software or harmful code.
  • To collect personal information unlawfully.
  • To interfere with website security or functionality.
  • To submit intentionally false or misleading information.

12. Disclaimer

We strive to provide reliable products and services. However, except where prohibited by law, the website and services are provided subject to applicable legal warranties and limitations.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ToeStride will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products where such liability may lawfully be limited.

This provision does not limit liability that cannot legally be excluded or restricted.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ToeStride harmless from claims or losses resulting from your unlawful use of our website or your material violation of these Terms.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

16. Changes to These Terms

We may update these Terms from time to time to reflect operational, legal, or regulatory changes.

The updated version will be published on this page with a revised “Last Updated” date.

17. Contact Information

Questions regarding these Terms of Service may be sent to:

ToeStride
32690 Esquimalt Terr
Abbotsford, BC V2T 4Z1
Canada

Email: support@toestride.store
Phone: +1 905 269-1333
Website: toestride.store